Digital Signage & Media Management

This guide provides community administrators and staff with the essential workflows for managing digital signage, from content creation and broadcasting to hardware setup and video integration.

Table of Contents

1. System Overview & Interface
2. Managing Broadcasting & Rotations
3. YouTube & Video Integration
4. Hardware & Technical Setup

1. System Overview & Interface

Digital signage allows communities to broadcast critical information directly to public screens. The platform supports various content types to keep residents informed.

• Broadcasting Capabilities: You can publish community news, dining menus, daily activities, priority messages, and birthday announcements.
• Display Modes: Each community screen can be configured in either portrait or landscape mode to suit the physical layout of the building.
• Resident Privacy: Birthdays visible on the homepage are mirrored on digital signage unless a resident chooses to hide their birthday via their profile settings.

• Previewing Content: Staff can visualize exactly what is playing on a specific channel by selecting Publish > Digital Signage > Preview in the back office.

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2. Managing Broadcasting & Rotations

The broadcast interface is the central hub for deciding which content appears on which screen and for how long.

• Accessing the Grid: Navigate to Publish > Digital Signage. This section is accessible to users with Admin, Staff, or Activities staff roles.
• Filtering: Use the filters at the top of the grid to list content assigned to specific channels (e.g., TV1, TV2) or services for a chosen date.
• Controlling Content:
  • To stop a specific item from playing, select Stop broadcast in the drop-down menu for that item.
  • For bulk changes, select multiple items and use the global drop-down below the grid, then click Apply.

• Scheduling: When creating news items, staff can tick the Broadcast to my digital signage system box and restrict the broadcast to a specific number of days.

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3. YouTube & Video Integration

Staff can embed YouTube videos into news articles or activities to play directly on community screens.

• Embedding Videos: Click the video icon in the content toolbar and paste the URL. This allows residents to view content without leaving the app.
• YouTube Privacy Settings:
  • Public or Unlisted videos are supported.
  • Private videos and content marked "for kids" are NOT supported for embedding on digital signage.

• Live Streaming:

  • Staff can interrupt the regular slide rotation to broadcast a YouTube Live stream on a specific channel.
  • Activating a live channel for the first time requires account verification and typically takes 24 hours to become ready.

  

• Troubleshooting Playback: If a video shows as "unavailable," verify that "Allow embedding" is enabled in the advanced settings of the YouTube Studio.

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4. Hardware & Technical Setup

Stability in digital signage relies on proper hardware configuration and network connectivity.

• Core Hardware: Cubigo digital signage typically utilizes AppleTV devices connected to TVs via HDMI.
• Network Requirements: A stable internet connection is required. Ethernet is the preferred solution over WiFi for a reliable broadcast.
• Signal Conversion:
  • If a cable provider only supports Standard Definition (SD), a converter (e.g., Rasfox HDMI to RCA) is needed to downgrade the AppleTV signal.
  • These converters are sensitive to power; they should be plugged directly into a power outlet and may require a "warm-up" period for optimal image quality.

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