Absence | How to Log Resident Absences

To learn more about resident absences, please review the information below:

Navigation:  From your back-office menu, please go to ABSENCE > Logbook

Overview of the Resident Absence Grid

When you open the Resident Absence Logbook, the Logbook grid will be displayed.

At the top of the Logbook grid, your options are:

• Search resident - This search box is used to quickly find a resident in the grid
• New absence - This button is used to log a new resident absence
• Calendar - This calendar filter contains date pickers for entering a date range

At the top of the Logbook grid columns, you will see the following titles:

• Resident - Name of the resident with the logged absence (by clicking on the top of the Resident header column, resident names can be sorted alphabetically)
• Changed - Status changes are automatically time and date stamped
• Screening - This displays whether the resident's screening status was recorded as Screening OK (Approved) or Screening NOK (Refused)
• Status - The residents status would be displayed as one of the following:  SIGNED OUT, SIGNED IN, REFUSED, or CANCELED
• Action - As an option, you can choose to Cancel the absence from the drop-down menu

Log a New Resident Absence

1.  Navigation:  From your back-office menu, go to ABSENCE > Logbook

2.  In the top right corner, click on the [New absence] button

3.  When the Sign out resident dialog box appears, you will also see the Search resident box

4.  Click on the Search name field

5.  Enter either the resident's First name, Last name, or Apartment number

6.  To select the resident, click on the resident's name when it appears in the search box

7.  Click on the [Sign out] button and you will be returned to the Logbook grid

8.  According to the Status column in the grid, you will now see that the resident has been SIGNED OUT

Change the Status of a Resident Absence to Screening OK

1.  Locate the resident and the absence event in the Logbook grid

2.  To open the absence event, click on the row that contains the resident and the absence event  

3.  In the Sign-in & Checks section, check the box next to Screening OK if there were no screening issues

4.  When you check Screening OK, the Status button will change to APPROVE by default (if necessary,

     REFUSE is still an option for selection)

5.  Adding a Note is optional (only Staff can see the Notes)

6.  If you are finished, click on the [Submit] button

Change the Status of a Resident Absence to Screening Not OK

1.  Locate the resident and the absence event in the Logbook grid

2.  To open the absence event, click on the row that contains the resident and the absence event  

3.  In the Sign-in & Checks section, if there were screening issues, DO NOT check the box next to

     Screening OK, leave the box UNCHECKED

4. By default, the REFUSE button should already be selected

5.  Adding a Note about the refusal is optional (only Staff can see the Notes)

6.  If you are finished, click on the [Submit] button

Cancel a Resident Absence

1.  Locate the resident and the absence event in the Logbook grid

2.  In the Action column (last column on the right), click on the Choose drop-down menu

3.  Select Cancel

4.  The status of the resident absence event will now be displayed as CANCELED