IT Support | Overview of the administrator's interface

With the IT Support cube, residents can request IT support for their devices and/or network in their homes.

As a staff user, you can manage the status of these requests through the back office panel. You can also update the general information related to this service.

Managing IT Support Requests:

1. To manage requests, select IT Support > Requests from the back office panel.
2. Colored dots indicate unhandled requests.
3. The number next to the dots shows how many new requests are logged.

Managing Information Pages:

1. Use the Information tab to manage the pages residents see when they open the IT Support cube.
2. Select Information from the sidebar to access and update these pages.

Please navigate to our support articles to learn how to manage the information section of your cubes.