Chats | Managing Group Chats

As a team member, you can create a group chat within your community.

IMPORTANT NOTES: 

• Residents cannot create Group Chats, only team members can create Group Chats.
• To add a new staff member to group chats, they must have signed in at least once. You can verify if they have signed in by checking the "Active users by name" section under the Information > Metrics tab.

To activate the chat, a team member needs to send at least one message.  We suggest sending an initial message describing the purpose of the chat.

Popular group chat topics include:

• Resident groups such as the resident council or community volunteers
• Shared interest groups such as bridge, book club, or golf
• Team member only chats for easy, instant communication

Create a Group Chat

To create a Group Chat, please follow the instructions below:

• On the top menu bar of Cubigo, click on the Chats link

• In the top left corner of the Chats page, click on the [New chat] button

• When the New chat options appear, select Create group 
• Click on the [Next] button

• Enter the Group name (give the group chat a relevant name that refers to the subject)
• Add people to the chat from the drop-down list (search by their name or apartment number)

• If you have added any people by mistake, click on the [Remove] button next to their name
• If you are finished adding people, click on the [Start] button

• Enter your message at the bottom of the Chats page
• When you are finished entering the message, click on the [Send] button

Edit a Group Chat

To edit a Group Chat, please follow the instructions below:

• Open the Group Chat that needs to be edited
• Go to the top right corner of the Chats page
• Click on the Settings icon

You can perform the following actions as a team member for this Group Chat:

• Remove a member
• Add new member
• Edit the group name

When you are finished editing the Group Chat, click on the [Done] button at the bottom.