Admin accounts can access your reports and dashboards directly from the navigation menu. If you want to consult the information about metrics first open the Administrator's overview in the sidebar and then go to Information→ Metrics
Multiple reports side-by-side give a detailed overview of all your services.
You can set a date range that will be shown and export/print the page that you need.
Click on the name of the service to open the tab:
The tab Active Users shows the number of active users per role per week.
The tab Content - Activities Created shows the number of activities created per week.
The tab Content - Activities Occurences shows how many activities were in the community each week.
In the tab Content- Attendance Tracking you can see how many times staff members track attendance of the activities.
The tab Activities Subscription shows how many subscriptions occurred during each week.
The tab Content - News Posted shows how many news items were posted each week.
Tabs Maintenance, Housekeeping, IT support, Transportation, Suggestions, Contact, Table Reservation, Dining and Visits show the number of requests per service per week and who made these requests (e.g. requests made by residents, requests made by team members).
The tab News Reactions shows the number of comments on the News items.
The tab Summary - Content & Requests shows the amount of content created and the number of requests made for the selected period of time.
The tab Residents/Staff/Family shows the number of active users per week, their percentage of engagement, and adoption rate.
The tab Residents/Staff/Family (by week) shows the same information as the Residents/Staff/Family tab but per selected week.
The tab Residents/Staff/Family Active shows the trend of weekly active users.
The tab Residents/Staff/Family Engagement shows the change of engagement trend over selected weeks.
The tab Residents/Staff/Family Adoption shows the change in adoption rates trend over selected weeks.
The tab Residents/Staff/Family DAU/WAU/MAU shows the number of daily (DAU), weekly (WAU), and monthly (MAU) active users during the selected period.