TELS Direct Supply
Same integration as with TheWorxHub. Bi-directional sync and status updates of maintenance tickets between Cubigo and TELS. When the API integration is activated, maintenance staff members can manage all the maintenance tickets created in Cubigo in the TELS back office application.
New requests in Cubigo are immediately created in TELS using a stateless API connection by the Cubigo back end. Afterwards our back end application checks for status changes and updates the corresponding requests in Cubigo. The user who created the request in Cubigo will be notified of any status change.
- Push new Cubigo maintenance requests to TELS
- Synchronize maintenance request status with notifications