Our integration with TheWorxHub (TWH) allows a seamless synchronization of tickets created by the end user in Cubigo and managed by your staff in TheWorxHub. When the API integration is activated, staff members can manage all the tickets created in Cubigo in the TheWorxHub back office application. New requests in Cubigo are immediately created in TheWorxHub using a stateless API connection by the Cubigo back end. Afterwards our back end application checks for status changes and updates the corresponding requests in Cubigo. The user who created the request in Cubigo will be notified of any status change.
- Push new Cubigo requests to TheWorxHub for: Maintenance / Housekeeping / IT Support
- Synchronize request status with notifications