Ticket Printer | Hardware Requirements

Cubigo has developed integrations with both Star Micronics thermal and dot-matrix/impact printers that support CloudPRNT. CloudPRNT is an innovative technology enabling users to print to Star Micronics printers directly through a cloud service. 

1. Thermal Printers work by heating up specially coated paper that is sensitive to heat. Essentially, a thermal printer prints by burning the paper. Because of this, they don’t have very many moving parts compared to their counterparts and can print much faster.

2. Impact printers, also known as dot matrix printers, work by using small dots to impress an ink ribbon into the paper. Because these printers use ink or toner, they can print in multiple colors and print multiple copies at once with the help of impact-sensitive paper.

What's right for you? 

Both impact and thermal printers cost about the same. Although, impact printers have higher operating costs due to the need to buy paper and ink, while thermal printers only need paper. The right type of printers depends on your needs and the environment that these printers will be in. In a hot kitchen environment, we recommend impact printers because thermal printer paper is sensitive to heat by design. This causes it to turn black when exposed to heat. For receipt printing, we recommend thermal printers. They are much faster and quieter than impact printers, which translates to less wait time between sales.

Cubigo has integrated the Star cloud solution to print dining requests directly from the Cubigo application to a printer connected to the local network in the community. Please note that the configuration and set-up of both printers in your community are the same. 

Below, you'll find 2 examples of the Star Micronics thermal and dot-matrix/impact printers compatible with Cubigo. 

Star thermal ticket printer TSP654IIHX

For the integration, we use a Star TSP654 Thermal printer with the CloudPRNT option.

Europe:

• 99256300 TSP654IIHIX GRY E+U Ethernet only printer
• 99250295 WiFi Dongle for TSP654IIHIX Optional Wifi dongle
• 39591100 T100/650 Optional Splash Proof cover
• 39590530 VS-T650/100 Optional Vertical stand kit
• 09990641 104S120LFA Optional Ticket Alarm
• 37963920 TRF80-D83-C17 12PK Optional Paper, 12 rolls
• 37966290 TRF80-D83-C17 25PK Optional Paper 25 rolls

USA/Canada:

• 37966000 TSP654IICLOUDPRNT-24 GRY US Ethernet only printer
• 37966030 TSP654IIW-24 GRY US Ethernet + WIFI printer
• 39591100 SPC-T100 Optional Splash Proof cover
• 39590530 VS-T650 Optional Vertical Stand Kit
• 39594002 BU01-24-A Optional Ticket Alarm
• 37963920 TRF80-D83-C17 12PK Optional Paper, 12 rolls
• 37966290 TRF80-D83-C17 25PK Optional Paper 25 rolls

Star impact ticket printer SP700

When equipped with Star's WebPRNT technology, the SP700 WebPRNT can support restaurants using a web-based application to provide a seamless transition from front-of-house to back-of-house operation.

Alternatives

Compatible Wifi dongles

Not every wifi dongle will work in the Star TSP printer. Here is a list of compatible dongles: