Once all dining items are registered per guest, the table detail page shows the table number (top), all seated guests with their seat number and the ordered items per category. New guests and extra items can be added at all times clicking the [+ Item].
You can easily check in this table detail page if all guests have told you what to eat.
Items that were sent to the kitchen are collapsed and hidden behind a hyperlink ‘x items that were already sent’ in the table detail page to keep this overview clear.
Next, the server sends this complete order to the kitchen. A ticket is printed by a cloud connected thermal ticket printer (Star). The cloud printer needs to be configured by Cubigo during the POS setup phase in a community.
See here an example of the ticket for the above table detail:
The 'time in' refers to the moment the guests got seated to the table. The ticket mentions the server name, restaurant location, service and time stamp for printing.
The ticket mentions all ordered items per course ( Entree- Main courses- Desserts).
How to add extra dining items when a ticket is already sent to kitchen ?
To add extra items, click on the [+ Item] and select the extra item or drink from the dining item list per category. When adding new items to the order, these are again listed in the overview. When sending this order again to the printer, only the newly added items are sent to the printer ( eg extra drinks or side dish).
How to add special requests for the kitchen ?
Sometimes you need to inform the kitchen about special (nutritional) reguest.
Herefore you swipe an item line in the order overview. Now you can choose between multiple icons. Choose the grey icon to insert a note / special request for the kitchen . The additional notes are shown in the order overview below the item and are printed on the ticket with the item.
How to remove a dining item from a tickets that's already sent to the kitchen ?
Herefore you go to the table detail page for that specific table. You'll get an overview of all ordered items. Swipe the dinig item you want to remove and active the red 'delete' icon .
How to mark a dining item as billable (not part of monthly invoice) ?
Herefore you go to the table detail page for that specific table. You'll get an overview of all ordered items. Swipe the dining item you want to mark as billable and activate the blue 'billable' icon . The billable items are shown as 'billed' with the specific amount on the table detail page. The term 'included' refers to the dining items that are part of a bundle price ( e.g. 3 courses dinner).