Connections | How to manage contacts

As an admin and staff user you can enrich the resident's profile with contacts and contact information. Relevant family contact information can be stored here, indicating who will operate as the primary contact for the resident.

Staff/admin can define a type of connection and enter a relationship (e.g., parent, child) for that contact as well as a note to further define that connection (e.g., mother, son). 

Go to the user's profile --> Connections tab. 

Click on [Add connection].

The connection form will open:

You can add an existing contact or create a new one. 

NOTE: if you click on 'Create a new connection', you won't create a user in Cubigo. This connection will be stored in the resident profile without an actual Cubigo account. 

Once this connection is created by admin/staff, the family user or resident can always delete a contact (each other), change the relation type, and activate/deactivate the follow-up by editing the contact section of their profile. However, they cannot create the connection independently. They can only create 'userless' contacts.

To remove or modify a connection simply click on the pencil icon: