Requests | Edit a maintenance request

If you want to edit a maintenance request first open the Administrator's overview of the maintenance cube in the side bar by pressing or clicking on Maintenance | Requests

We display an overview of all the maintenance request. You can edit the status of the request directly from this list with the action button on the right-most column.

You can also see all the details of the request. Select the item you want to edit from the list. If you have difficulty finding the item you look for please read this article:

How to find, edit or select the items in an overview page

Edit details page

The edit page consists of two columns. An edit column to the left with all the details of the maintenance request, and a comment column to the right where you can follow a conversation with the requester. 

Edit column

Status

As an administrator of the Maintenance cube you can edit the Status of the requests by pressing the [Change] dropdown menu.

Please see the following article for an overview of all the possible states of a request:

Overview of request states

Due date

It is possible to change the due date time of any maintenance request. Press the pencil icon next to the Due date to edit the date:

Enter the changed date and press [Save]

Comment column

The comment column gives you an overview of the conversation about a specific task between resident and staff. For more information please refer to this general article:

How to manage comments on a task