Activities | Process flow

Overview of the Activities Process Flow

Below is a diagram that illustrates how an activity moves through our platform—from resident initiation to staff processing and back to resident notification. You can also find a PDF of this diagram attached at the bottom of this article.

Diagram Details:

Resident Actions

• Express Interest:
  Residents select an activity to indicate interest, sign up, or indicate they are going.
• Request Sign-Up:
  Residents can call the front desk or contact a staff member to complete their registration.

Staff Responsibilities

• Resident Registration:
  Sign up residents for activities on their behalf.
• Activity Scheduling:
  Schedule new activities and manage any changes.
• Activity Management:
  Cancel activities when needed and handle waitlist arrangements.

Resident Notifications

• • Direct Communication:
    Staff communicate scheduled activities directly to residents.
  • Platform Alerts:
    Residents also receive notifications about activities through the platform.

Note:
For more detailed information about the various states of any request, please view the following overview of request states.