Homepage | Notifications

Cubigo helps you stay informed about updates to the services you've requested by sending notifications. These notifications alert you about important changes or updates, such as:

• When a meal is ready for pickup.
• When the transportation service has a question about your ride.

Note: Changes to activities

If staff needs to modify an activity (e.g., change the date, time, or location), all attendees will be unsubscribed. You will receive a notification about the change. Be sure to subscribe again if you still wish to attend.

Where to Find Notifications

You can view notifications in several places within Cubigo:

Home Screen

• At the top of your home screen, you'll see all the services or activities you've requested for the day.
• Each request is displayed on the day it is scheduled to occur.
• These reminders remain visible throughout the day until the activity or service has either expired or been canceled.

Accessing Details

To view the full details of an activity or service:

• Click or tap on the corresponding icon.
• A detailed view will appear with more information.

Viewing and Managing Notifications

Unread Notifications in the Header Bar

• The top header bar displays a number indicating the total unread notifications.
• Each time there is an update to a service you've requested, this number increases by one.
• Click or tap on the number to open the Notification Center, where you'll see a list of recent notifications.
  • Unread notifications are highlighted in blue.
  • Press on a notification to view its details.

Deleting Notifications

• In the Notification Center, you can delete notifications using the Recycle Bin icon.
• Options include:
  • Deleting notifications one by one.
  • Selecting Delete All to clear all notifications at once.

Notifications on Your Devices

To ensure you stay informed even when not actively using Cubigo, we send Native Notifications to your:

• Smartphone
• Tablet
• PC

These notifications help you stay updated on important service changes or updates, no matter which device you're using.

For more information about how to accept these notifications please follow this link: Accepting notifications

Notifications via Email

For staff users, we can configure a notification sent by email (to your inbox) to inform you about new requests. This is a configurable setting for the following services: Transportation, Contact, Suggestions, Housekeeping, IT support, and Visits.